Refund Policy
Thank you for shopping at ZENVARITH. We are committed to providing exceptional products and services. However, if you are not completely satisfied with your purchase, we're here to assist you with a straightforward refund policy.
Eligibility for Refund
- All requests for refunds must be made within 30 days of the purchase date.
- The item must be unused and in the same condition that you received it.
- The item must also be in the original packaging.
Non-Refundable Items
Certain items are exempt from being refunded, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at [email protected] with your purchase details and reason for the return.
- Once your request is received, we will inspect the submission and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Late or Missing Refunds
- If you haven't received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you've done all of this and you still have not received your refund yet, please contact us at [email protected].
For more information, please contact our support team at: [email protected] or call us at (555) 123-4567.
ZENVARITH | 123 Business Avenue | Suite 400 | Cityville, ST 12345